Mar 16th, 2017 by untangl
Today’s guest is Samuel Hulick, the founder and user onboard champion at UserOnboard.com. Originally a web developer, Samuel is passionate about putting users first and creating amazing users experiences. He started his blog, UserOnboard.com to showcase different onboarding experiences as it’s often the most overlooked aspect of the overall user experience. He joins us to share his insights as an entrepreneur, blogger, and usability consultant.
Topics we spoke of in this episode include:
How to use Customer Development to validate your User Onboarding process
What makes a good Onboarding experience for a customer
The importance of focusing on User Onboarding versus any other element of an application
Differences in creating a customer Onboarding process for distinct business models