Today’s guest is Samuel Hulick, the founder and user onboard champion at Originally a web developer, Samuel is passionate about putting users first and creating amazing users experiences. He started his blog, to showcase different onboarding experiences as it’s often the most overlooked aspect of the overall user experience. He joins us to share his insights as an entrepreneur, blogger, and usability consultant.

Topics we spoke of in this episode include:

How to use Customer Development to validate your User Onboarding process

What makes a good Onboarding experience for a customer

The importance of focusing on User Onboarding versus any other element of an application

Differences in creating a customer Onboarding process for distinct business models

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